companies that do online background checks: what to know

What these services cover

From hiring to tenant screening, numerous platforms deliver fast reports pulled from public and proprietary databases. Reputable providers follow FCRA rules for employment decisions, disclose sources, and offer a dispute process. Others cater to personal lookups, which are not appropriate for employment decisions. Understanding the difference protects your organization and the people you screen.

Common report elements

• Identity verification to confirm names, aliases, and address history
• County, state, and federal criminal records with record-matching safeguards
• Employment and education verification via direct outreach
• Credit checks where legally permissible and relevant to the role
• Driving history for positions involving vehicles or insurance risk

How to choose a provider

Compare turnaround times, geographic coverage, and the depth of courthouse research, not just headline price. Ask about candidate consent workflows, adverse action support, and data refresh cycles. A balanced provider blends automated searches with human review to reduce false matches.

Practical tips

Document your screening policy, apply it consistently, and retain reports securely. Obtain written consent, limit access, and give applicants a clear path to challenge inaccuracies.